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This service has caused a huge amount of inconvenience. They confirm a date with you and then cancel last minute to then book you in a month or two later. They are very very unprofessional and I would not recommend them at all. They feed you with false claims and the job is left unfinished and causes hassle within your own home. Very very useless and disappointing service. Charlotte is unprofessional. Do not let this company near your home.