Effective date: 14th May 2024

Welcome to EPLAN Energy's privacy policy. This page outlines how we handle your information when you visit our website, www.eplanenergy.com (the "Service").

This privacy policy applies specifically to our website and does not extend to any other websites linked from ours. Please be mindful when navigating to other sites and review their respective privacy policies.

Our privacy policy is not legally binding and does not establish contractual rights for any party.

Public Areas

When you browse the public sections of our site, you are not required to provide personal information, and we do not track or collect any identifiable data about your use of these areas.

Personal Information

Occasionally, we may ask you to voluntarily provide personal information through registration forms on our site, such as your name, address, phone number, and email. This information is solely used for specific events or services mentioned on the form and is not shared or sold to third parties. We handle all collected information in accordance with the UK Data Protection Act.

Contact Information Usage

By submitting your contact details during registration, you may receive periodic communications from EPLAN Energy. If you wish to unsubscribe from our mailing list, simply email info@eplanenergy.com with "Unsubscribe" in the subject line. Please note that opting out may affect your access to certain services.

Disclosure to Third Parties

We do not disclose your details to external organizations or third parties. However, EPLAN Energy may access and disclose personally identifiable information as required by law, government requests, or to ensure the operation of our systems and the safety of our users.

Security Measures

We maintain strict security and confidentiality protocols to safeguard your information, prevent unauthorized access, and comply with data protection laws. While we take measures to protect your data, we cannot guarantee the security of information transmitted to us.

Access to Your Information and Contacting EPLAN Energy

You have the right to access and update your information. For inquiries about our privacy policy, site security, or to request changes to your data, please email info@eplanenergy.com.

Monitoring Communications

Telephone calls and emails to EPLAN Energy may be recorded or monitored for quality assurance purposes. By using these communication channels, you consent to such recording or monitoring.

Changes to this Privacy Policy

Any updates to our privacy policy will be posted on this page. We encourage you to review this page regularly to stay informed about how we collect and use information. Any changes made will apply to information collected after the update.

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